Here at Panther Travel Ltd, we are committed to ensuring that your personal data is protected by adhering to the principles of the EU General Data Protection Regulation (GDPR). This privacy policy explains how we use any personally identifiable information you give us through our website, hard copy forms electronically or via our staff.

It will advise you of what information we may ask from you and how we store that data securely. It also explains what we ask you to do to help us keep your data accurate, relevant and up to date.

When we ask for personal information, we will:

  • Explain clearly and transparently why we need this personal data
  • Secure it safely, protecting it from any unlawful access
  • We will only share it with any third parties where we have your consent
  • We will never pass your data over to any third parties for marketing purposes
  • We will only use the data we take from you for the purpose we took it for
  • We will only take the data that is relevant, adequate and limited to what Panther Travel Ltd need for the purpose of any agreement
  • We will not keep your data any longer than is necessary

We ask you to:

  • Make sure that the information you supply to us is accurate
  • Inform us, as soon as possible, if this information changes, i.e your contact details or address.


We use CCTV at our operating centres, offices and on buses and coaches. We use this to record and monitor what takes place at our offices, in car parks and on our buses and coaches in order to provide a safe environment for both our employees and customers.

We also use this data for the following purposes:

  • the prevention of, and detection of crime
  • The apprehension or prosecution of offenders
  • Including but not limited to reviews of; events, driving standards, insurance purposes and customer related incidents.

Our buses and coaches have audio but this is only used in the cab area to record conversations between our drivers and passengers.

Registered Address:

11 Browning Road, Brantham, Manningtree, CO11 1QX.
Reg No: 07081748 Vat No: 992 6314 91

All of our CCTV is recorded on a loop basis and will be overwritten between 1-4 weeks unless data needs to be kept for the reasons listed above.

All of the CCTV hard drives are locked and can only be accessed by the CCTV administrator.

All of our vehicles are fitted with CCTV signs.

Disclosing your Information

We collect data from you to comply with legal requirements and to undertake the performance of the contract agreed. We will only pass personal information on if we have a legal obligation to do so, unless it is to a third party. Panther Travel Ltd does not pass on any of its data to third parties, other than those specified to undertake the contract entered into. We may pass data on to HMRC and other governing departments if we are required to do so by law.

You can find out about information we hold on you, correct any errors and find out any third parties we have shared your information with by making a Subject Access Request to our Data Protection Officer. To initiate a Subject Access Request, please contact Diane Barham on 01255 554974 or via email,

For any additional advice about data protection and the General Data Protection Regulation, you can contact the Information Commissioner’s Office.

This policy will be reviewed annually or sooner should the law dictate.

Cookies in use on this site and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Allowing you to add comments to our site

There is no way to prevent these cookies being set other than to not use our site.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use: Google Analytics

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.